Ludwig’s Click&Collect

We offer many different ways to order medicines and other products from our pharmacy. Please use the contact form, our online shop, or simply contact us by phone or email!

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Service around the clock

o you have questions or concerns? Do you need advice? Would you like to place an order?

You can contact us around the clock, 365 days a year: tel. +49 89 - 550 50 70

Outside our business hours, you will be redirected to an external service provider who will help you with any questions or problems or forward requests to us.


You can now use the free CallmyApo app to order medications from anywhere at any time. Simply install the app on your smartphone and select the Internationale Ludwigs-Apotheke as your standard pharmacy.

Ludwig's courier service and shipping

For orders over €50, your products – excluding prescription drugs – will be delivered to your home or office anywhere inside the A99 autobahn ring for free on the same day. A fee of €9.95 will be charged for delivery of orders less than €50.

Medications, cosmetics and many other items can be shipped within Germany, the EU and worldwide. Delivery time in Germany takes three working days. Other delivery times differ depending on the country. Please ask us for details.

If you would like to have an order delivered to your home, please send an e-mail to or order directly in our online shop.

Payment options

Our pharmacy not only offers a large selection of medicines and other products, you can also choose from a variety of payment options.

Tax Free

International customers shopping in Germany can reclaim the VAT on their purchases at the end of their trip – and save up to 14.5% of the purchase price. We have all the required documents on-hand and will gladly help you fill out the forms!

More services for you!

  • Buy five pay four!

    When you purchase five products from our self-service area you receive the lowest-priced item for free!

  • Breast pump rental

    You've just become a mother and need to use a breast pump? Thanks to our parent-friendly opening hours, you can come in at almost any time of day. We would be happy to lend you a breast pump – and provide help or advice.

  • Mother/child room

    You're in the city and need a place to nurse or change your baby, or use a breast pump? Our mother/child room is just what you're looking for.


Save the date for product demonstrations in our cosmetics department

Are you interested in learning more about our cosmetics? Come to one of our promotional days and check out the latest products!

Upcoming dates

06 Nov 2019;
11:00 - 17:00
Avene Beratungstag
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